Shipping policy

Shipping Policy

Last updated: October 1, 2026

Shipping Area
We currently ship to the United States.

Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays are processed the next business day.

Delivery Time
Estimated delivery time is 7–14 business days after shipment. These are estimates; delays may occur during peak seasons or due to the carrier.

Shipping Cost
FREE shipping on all orders.

Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package in real time.

Multiple Packages
If your order includes more than one item, it may arrive in separate packages on different dates, at no extra cost.

Incorrect Address
Please double-check your shipping address before placing your order. If you notice a mistake, contact us as soon as possible, before your order ships.

Lost or Damaged Packages
If your package hasn't arrived within 20 business days, or arrives damaged, contact us and we'll make it right with a free replacement or a full refund.

Contact
Email: hello@outopianow.com